(828) 808-9687
Low-voltage landscape lighting washing across a stone retaining wall and walkway at dusk

Asheville & Western North Carolina

Low-voltage systems,
diagnosed first.

Irrigation controllers, solenoid valves, buried wire faults, landscape lighting and transformers. We locate the actual fault with a meter and a tracer, so the repair addresses the cause rather than the symptom.

Focus24V & low-voltage only
MethodMeter and tracer readings
CoverageBuncombe County & WNC
ApprovalsYou approve before repairs

Services

What we diagnose and repair

Most low-voltage failures are a wiring fault, a bad solenoid or a voltage problem — not a system that needs replacing. Diagnosis comes first.

01

Irrigation controllers & timers

Zones with no output, dead displays, programs that will not hold, and rain-sensor or shutoff wiring that stops a system from running at all.

02

Solenoid valves & zone faults

Zones that will not open, will not close, or weep continuously. Solenoid resistance is measured so a failed coil is confirmed before it is replaced.

03

Buried wire faults

Shorts, opens and nicked common wire located with a tracer and inductive clamp, so the repair is a small dig at the fault instead of trenching the whole run.

04

Landscape lighting

Dead fixtures, runs that dim toward the end, corroded connections, and water intrusion at splices and sockets.

05

Transformers & multi-tap wiring

Failed transformers, nuisance breaker trips, wrong tap selection and unbalanced loads across a lighting system.

06

Surveys before you spend

Measuring what an existing system actually delivers at each run, so you know what genuinely needs replacing before paying to replace it.

An open irrigation controller enclosure with 24-volt wires landed on the terminal strip and a multimeter's probes resting against two terminals

Scope

Work we do not take on

10.17 Diagnostics is a low-voltage practice. We do not work on 120V line-voltage circuits, service panels, new circuits or anything requiring a North Carolina electrical contractor license.

If a fault turns out to be on the line-voltage side of a transformer or controller, we will tell you plainly and help you find a licensed electrician who can take it from there. Knowing where that boundary sits is part of doing the job right.

  • 120V line voltage and service panels
  • New circuits, rewires and service upgrades
  • Anything requiring an electrical contractor license

How it works

Three steps, no surprises

  1. 1

    Call or email the symptom

    Tell us what the system is doing — which zone, which fixtures, what changed and when. That conversation is free, and it often narrows the problem before the visit.

  2. 2

    On-site diagnosis

    Meter, tracer and clamp. You get an actual reading and a plain explanation of what the fault is, where it is and why it happened.

  3. 3

    Repair with your approval

    You hear what needs to be done and what it will cost before anything is replaced. Nothing is replaced without a reading to support it.

A wire tracer wand and inductive clamp beside an exposed buried low-voltage valve wire in a shallow trench

Why diagnosis first

A reading beats a replacement

Replacing parts one at a time until the symptom disappears is the expensive way to fix a low-voltage system. A new controller, then a new solenoid, then a new transformer — and the original fault is often still in the ground.

Measuring first costs less and tells you something a parts swap never will: what actually failed, and whether it will fail again.

Service area

Buncombe County and the surrounding region

Based in Buncombe County and working across Western North Carolina.

  • Asheville
  • Leicester
  • Weaverville
  • Candler
  • Woodfin
  • Arden
  • Fletcher
  • Black Mountain
  • Fairview
  • Swannanoa
  • Biltmore Forest
  • Hendersonville
  • Waynesville
  • Mars Hill
  • Marshall
  • Burnsville

Not sure whether you are in range? Call and ask — if the property is outside our range, we will say so and try to point you toward someone who can help.

A landscape lighting transformer with its cabinet open, showing brass multi-tap terminal blocks and heavy gauge wire leads

Let us take a look

Describe the symptom.
We will tell you what it takes.